eCommerce Steps to achieve success is define as follows
1. Planning
2. Resource Evaluation
3. Identifying and Coagulate resources at one place
4. Configure resource
5. Test and Implement
6. Gather feedback
7. Apply feedback for high impact
8. Follow the entire cycle again
1. Planning
Planning phase is very important whereby various factors like 4 Ps, market demand, technology to use, market trend is to be considered in planning phase. Those e-business initiatives are launched without planning face difficulties to achieve high sales growth as various factors are not taken into consideration.
2. Resource Evaluation
Various resources like hosting, ecommerce application, CRM tools, etc are to be evaluated that fits budget and business requirement and are easy to manage and gives optimum performance.
3. Identify and Coagulate resource.
Once the evaluation is done, various tools are confirmed and coagulate at one place to form a complete solution to leverage the performance and customer satisfaction online.
4.Configure Resource
It is equally important to ensure all features are properly configure like RSS Datafeeds, Security, etc to ensure smooth operation.
5. Test and Implement.
Once all set, and then testing is equally important using various scenarios and the testing should be carried out on regular basis.
6. Gather feedback
Customers are the king and their feedback worth a lot to the businesses, it is important to keep the feedback channel open and have it implemented onto storefront as soon as possible. Whatever development we see around is due to customer feedback.
7.Apply feedback for high impact.
Businesses tend to ignore feedback and keep on adding thing so the website that makes the website very complex and heavy to load. Customers wish to see easy to navigate website where they can quickly search and settle sales if they like the product or services
8. Follow the entire cycle again
It is important to invent the ebusiness on regular basis by regoing through the cycle to get optimum impact to the sales and customer satisfaction